Help Center

 

Product-related
Washing instructions
To keep the Alca T-shirt looking good and in shape for as long as possible, you are advised to follow the washing instructions listed below, carefully:  Turn the T-shirt inside out before you wash it. Never wash the T-shirts at too high a temperature...
T-shirts quality
Quality and Production of Alca Fashion T-shirts We believe in 100% customer satisfaction.
Alca Fashion wants its customers to enjoy beautiful T-shirts, with a perfect fit. Alca T-shirts Shape (and Style) In order to keep a T-shirt looking good ...
Size chart
Size Chart Alca Fashion T-shirts & Polo's Belly circumference Alca Fashion US-size Germany 113-119 XL-B ...
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Shipping and costs
Shipping cost
The following delivery charges apply to deliveries to Europe and overseas: Country Shipping method Shipping costs Return Policy Delivery time Australia...
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Exchange and returns
Returns
If you are not entirely happy with your purchase, you can return it - within 14 days of purchase - for a full refund. Once we have received the product(s) and if appropriate any packaging, a refund will be credited to your payment account within 2 weeks...
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Complaints and procedure
How is a complaint processed?
We place special emphasis on high quality and impeccable customer service and want you to be totally satisfied with us. We are therefore very keen to do our utmost to solve your complaint satisfactorily.  Should you be dissatisfied, for any reason...
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Order
How do I place an order?
Placing an order is very straightforward: Go to your T-shirt of choice. Choose the correct waist size (if in doubt, consult Size Cart). Click on the orange box 'Into Basket.' Click: 'Continue...
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Payment
Payment
Our secure payment methods
Alca Fashion offers different secure methods of payment: Visa, MasterCard, American Express, PayPal, Maestro, Klarna Invoice, iDEAL, Bancontact/Mister Cash and Bank transfer. Credit card (MasterCard...
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