Help Center

 

Product-related
Washing instructions
To keep the Alca T-shirt looking good and in shape for as long as possible, you are advised to follow the washing instructions listed below, carefully:  Turn the T-shirt inside out before you wash it. Never wash the T-shirts at too high a temperature...
What is the quality of our T-shirts?
Quality and Production of Alca Fashion T-shirts We believe in 100% customer satisfaction.
Alca Fashion wants its customers to enjoy beautiful T-shirts, with a perfect fit. Alca T-shirts Shape (and Style) In order to keep a T-shirt looking good ...
Size chart
Size Chart Alca Fashion T-shirts & Polo's Belly circumference Alca Fashion US-size Germany 113-119 XL-B ...
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Shipping and costs
What are the shipping costs for my order?
The following delivery charges apply to deliveries to Europe and overseas: Country Shipping method Shipping costs Return Policy Delivery time Australia...
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Exchange and returns
Do you want to exchange or return the ordered items?
Do you want to exchange or return the ordered items? On our returns page, you will find all the steps and information to process your exchange or return. TO RETURN PAGE
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Complaints and procedure
How is a complaint processed?
We place special emphasis on high quality and impeccable customer service and want you to be totally satisfied with us. We are therefore very keen to do our utmost to solve your complaint satisfactorily.  Should you be dissatisfied, for any reason...
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Order
How do I place an order?
Placing an order is very straightforward: Go to your T-shirt of choice. Choose the correct waist size (if in doubt, consult Size Cart). Click on the orange box 'Into Basket.' Click: 'Continue...
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Payment
How can I pay for my order?
Our secure payment methods
Alca Fashion offers different secure methods of payment: Visa, MasterCard, American Express, PayPal, Maestro, Klarna Invoice, iDEAL, Bancontact/Mister Cash and Bank transfer. Credit card (MasterCard...
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